Air Cabin Crew (ACC) the basic role Includes:

ACC - Cabin service

ACC – Practical safety demonstration

Acc – Safety passenger address

Airline Customer Service Agent (CSA) the basic role includes:

CSA – Check-in demonstration

CSA – Check-in passenger address

CSA – Boarding and arrival duties

The Airline Environment – inside and outside the aircraft –identifying basic areas

The Airline Environment – inside and outside the terminal building –identifying basic areas